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Thanks for your feedback about this issue.  If you could reproduce the issue and immediately collect the logs it would help us better understand what is going on.


Simple guide to collect logs:

http://support.xiialive.com/topic/38494

Thanks for the detailed post. I'll be taking a look at this and will further post my findings...

Currently, we aren't providing the old app. What are things you liked the most about the previous app?

It has been a change that it's a bit different in terms of a few things. Mainly the player, skin color and the way the sliding menu bar has been placed at the top.


Just give it a few days and hopefully the new design grows on you! :) If you liked the dark skin try changing the skin to dark?


Thanks for your feedback, we really appreciate it!

Location permission should have never made it into the app. This is a bug on our part. We are already working on the next update and will have this permission removed.  Our apologies for this huge mistake! :(

Good news! You actually can turn it off!


Go to:

Settings->Sound and under Notifications take the volume down to 0% in which point it will set to OFF.

Cool! Yes, Avast is a good program. Have used it way back when it started! :) Let me know how it goes...

This is an IO error. It seems the app can't store into a file. We currently require external storage. If your device doesn't have that it will error.


If you believe it does have external storage collecting the logs after you reproduce the issue could help us understand the issue:

http://support.xiialive.com/topic/38494


We will be improving the backup method so that it doesn't require external storage and so you can easily pick where to store the backup.