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Ah ok! Awesome! So I'm going to close this topic.

Hey, we had some other user reporting similar issue with same device TAC-70111 and after update v3.3.1.6 they reported this issue as resolved. However, if you are still having issues than there is something else going on here.


You seem very tech savvy so maybe you can provide us with more detailed logs? I'm guessing that some important crash info is being omitted from our bug report logs. Are you able to capture logs with your computer using ADB right after you reproduce the playback stop issue? If you can provide the entire log it will help hopefully!

Thanks for the info. I believe that in your case this issue should be resolved or at least improved with the latest release 3.3.1.6. We fixed some big issues causing playback to stop do to various reasons. Are you still having issues?

Hey, sorry took this long for a response. I'm putting together some detailed notes about this issue to hopefully figure it out :/.


What device do you have? I don't think you mentioned that. Also, you are saying the problem also happens with emulators. What emulator are you using? Can you provide detailed info on that? This could actually be good for testing here... :)


Thanks!

Can you let me know the exact Android version your Note 4 has? Thanks!

Hey Chris, thanks for the info. Can you try opening GoogleMaps and acquire a location there. Once you have it try openning XiiaLive again to see if the location does find it. I want to eliminate some thoughts of what could be going on. Thanks!

Ok, so lets start from scratch. On the "Huawei P8 Lite" please try using the stock media player. Also, if you can try Play Music from Google. I want to see if these apps are sending metadata properly to the BT device "Huawei EMUI".


Please note that internally we are using the APIs that Android gives us to send this metadata to BT units. This works on all the BT units we have tested. So this might be some type of issue with the BT device.


Please make sure the following settings are set:

  • Lock screen controls ON
  • AVRCP metadata OFF (This is a hack to send metadata as if the app was the stock media player)

Hey the mentioned issue should be resolved. If for some reason you are still having issues please let us know.

Hey the mentioned issue should be resolved. If for some reason you are still having issues please let us know.